I ordered from another promotional products company a similar pen that was supposed to have blue ink but when it arrived it had black ink. I understand that mistakes happen but when the supplier does not even have the pen in blue ink and sends black ink, I have a huge problem with that, especially a week and a half from when I need the pens. I found Save Your Ink and I cannot say enough great things about Richard and his team! Not only did they help me out of a jam by making sure I received the correct pens in time for my trade-show but they were very empathetic towards my situation. They checked, double checked and tripled checked with the supplier that they had the pen in blue ink. Thank you Richard and Save Your Ink for not only getting me the pens a day ahead of schedule but for also getting me the correct pens in time for my trade-show! I will for sure work with Richard and Save Your Ink again in the future and I highly recommend them to anyone in need of promotional products!
Adam | 9/25/2014 1:23 PM
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